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Privacy Policy

A LEGAL DISCLAIMER

Introduction

  • Matlabi we respects your privacy and is committed to protecting your personal data.

  • This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, mobile app, or purchase from us.

Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: UPI, card, or wallet details (processed securely through payment gateways, we don’t store sensitive data).

  • Order History: Purchases, preferences, and returns.

  • Technical Information: IP address, browser type, device details, cookies.

  • Optional Information: Reviews, feedback, and surveys.

How We Use Your Information

We use your data for:

  • Processing and delivering your orders.

  • Providing customer support.

  • Sending order updates, promotional offers, and newsletters (with your consent).

  • Improving our website/app and tailoring product recommendations.

  • Detecting fraud and ensuring secure transactions.

Sharing of Information

We do not sell or trade your personal data. We may share information only with:

  • Logistics Partners: For delivering your orders.

  • Payment Gateways: To securely process transactions.

  • Service Providers: Marketing, analytics, or IT support (with confidentiality agreements).

  • Legal Authorities: If required by law.

Cookies & Tracking

  • We use cookies and similar technologies to improve user experience, store preferences, and analyze traffic.

  • You can disable cookies through your browser, but some features may not work properly.

Data Security

  • We use industry-standard encryption and secure servers to protect your data.

  • However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your data (subject to legal obligations).

  • Opt out of marketing emails and SMS by clicking unsubscribe or contacting us.

Retention of Data

  • We keep your personal data only as long as necessary to fulfill the purposes outlined above.

  • Certain transaction records may be retained for legal, tax, or accounting reasons.

Third-Party Links

  • Our website may contain links to other websites.

  • We are not responsible for their privacy practices, so we recommend reviewing their policies.

Changes to Privacy Policy

  • We may update this Privacy Policy from time to time.

  • Updates will be posted on this page with a revised “06/09/2025” date.

Contact Information

If you have questions, complaints, or requests regarding your privacy:
📧 Email: [thematlabi01@gmail.com]
📞 Phone: [+91 989875 2228]

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